Step 4 of the PW Hiring Process
You are currently viewing Step 4 of the hiring process at Pet World Lawrence.
1. Learn more about our rehoming center
2. Apply online
3. Complete text interview
4. Complete phone interview
During the audio phone interview you will be asked to speak openly about yourself so please be prepared to share! Silence is not golden during a phone interview -- in fact, silence on the phone will usually get you removed from the hiring process and placed in the red folder.
F.A.Q. Why is Step 4 so important?
All Pet World employees must expertly handle phone calls at work all day long. And we really mean that. All. Day. Long. The phone never stops ringing. Most applicants have smart phones and breeze through the text part but struggle with the talking on the phone part.
Practice with your parents. No, seriously. Audio phone communication is a huge part of the job and very important. Inability to effectively talk on the phone disqualifies many applicants. Your grandparents were right! (Kids these days.) But, seriously, our goal when we answer the company phone is to get that customer into the store. Your goal during your phone interview is to make us want to meet you in person. Remember: Perception trumps Intention. Regardless of how you seem in real life, if you are too quiet on the phone, come off sounding negative or rude, or if you are not proactive about leading the conversation, we can't keep you in the green or advance you to the next round because our employees must be effective with customers on the phone.
5. Complete observation and prescreening
6. Complete in-person or video chat
7. Complete Paid Internship
8. Complete Orientation
9. Begin Paid Apprenticeship
10. Complete Apprenticeship and officially join the team!